Building Team Performance in a Stressed Environment

Listening - The Resilient Teams Tool

The continued appraisal of a team’s functioning

The Resilient Teams tool is a validated digital survey that measures team resilience based on five underlying attributes: direction, connection, alignment, performance and attitude.

Teams that master these capabilities—resilient teams—are the teams that can produce great business results while maintaining wellbeing over a sustained period.

The tool takes up to 20 mins and is easy to set up and administer. Suncorp Group will have a 12-month licence enabling you to readminister the survey to track progress and provide insight into the continuing impact of the environment, thereby continuing to identify the need for both preventative and reactive activity over the duration of the transformation.

Preventing - Strategies for enhancing wellbeing

Build psychological safety to enable high wellbeing and performance

We will partner with your team to implement the protective strategies designed to foster a psychologically safe environment. Psychologically safety is essential for mitigating psychosocial hazards.

The strategies we employ will depend on an understanding of the team's current dynamics and focus on the areas that require the most attention. They will be targeted at both the team and individual.

Our approach to supporting you in implementing these strategies will be discuss and shared at the time of submitting our proposal to you.

Acting - Plan for Distress

Be proactive in your response when distress occurs

In stressful environments, unavoidable hazards can lead to distress. We will help you support others to minimise the impact on the team and the transformation milestones.

We are available to offer support to leaders when challenges to wellbeing and performance arise in their team.

We offer one on one wellbeing coaching to team members experiencing challenges with wellbeing and performance .

We can provide ongoing advice and support to reduce likelihood of distress reoccurring.

Delivery team

Jono Nicholas

Founder & Managing Director

Jono is one of Australia’s leading mental health experts. He is a passionate advocate for harnessing emerging technologies to deliver better mental health and wellbeing services. Jono also holds the position of Chief Mental Health Advisor for EY Oceania.

Kevin Clancy

Managing Director, Ireland

Kevin is a high-performance psychology consultant with experience in a variety of settings in Ireland, the UK, Kenya, USA, New Zealand, the Middle East. He has a passion for helping people, teams, and organisations to become the best version of themselves.

Lawrence Patrick

CEO

Lawrence is a seasoned executive who has led social impact organisations as well as Silicon Valley startup companies. In addition to deep experience as a CEO, he has served on many boards and has been a mentor to several tech startup founders.

Maddie Lucas

Head of Client Relationships

Madeline has an MBA from Melbourne Business School, where she received the Deans Award for Ethics. Her commitment to building and nurturing community has been a common thread throughout her career. Madeline understands the power of communicating with and convening people to build robust and resilient teams.

Judith Parke

Managing Director, UK

Judith is a seasoned executive leader, public speaker and facilitator. She has a Masters in Psychology and English, a Diploma in Positive Psychology, and is a qualified WorkPlace Mediator.

Organisations typically operate within three environments.

Investing in wellbeing  increases the likelihood of improved performance in stressed environments.

The Transformative Leadership Study 2024 conducted by EY in partnership with the Said Business School, University of Oxford identified three steps that significantly increase team performance in a stressed environment.

Our program provides a roadmap for implementing these steps with your teams.

Listen

We will use a validated survey tool to gain insights into team wellbeing and performance.

Prevent

We will collaborate with the team to create preventative strategies that create psychologically safe environments.

Act

We will work with team leaders to create a response plan for managing distress safely when it surfaces.

Case studies

Our engagement process